Crew Expectations

I am anxious to begin the new bid with all of you.

Attached is a list of mutual expectations that I need you to take a look at. Please take the time to review The BIG4, as well as the 10 for you, 10 for me leadership pact. When you have the time, please write down a few thoughts about what each of the 10 & 10 means to you and we will discuss them on an individual basis (hence the name, 10 for you, 10 for me) during our first few shifts together. We will discuss your goals and objectives and develop a plan for how to achieve those goals together.

This is a pact between you, me, and the rest of the crew. It is a way of holding each other accountable to a standard.

We will discuss tactical responsibilities as a group tomorrow.

I look forward to an exciting and productive future for 61 "C".

Regards,

Mark vonAppen

Captain

E61 "C"

"Excellence is my responsibility"

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THE BIG4 (OUR Standard)

• Do your job
• 善待人
• Give all out effort
• Display an all in attitude

What to expect from one another

From your captain:

1. Consistency
2. Sense of urgency
3. Never satisfied
4. 领导and direction
5. Forthrightness
6. Open dialogue
7. Accountability
8. Technical command
9. Respect

10. Sense of humor

From firefighters and engineers:

1. Sense of urgency
2. Concentration
3. Full compliance
4. Will to prepare
5. Accountability
6. Commitment
7. Willingness to play a role
8. Officers lead- you follow
9. Finish

10. Standard of performance (BIG4)